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The Top Benefits of Taking an Emotional Intelligence Course
Why Emotional Intelligence Beats Technical Skills Every Bloody Time
Most successful executives I know aren't technical geniuses. They had something much more important: the ability to relate to human beings.
After 15 years working alongside Australia's biggest corporations, I've seen genius-level analysts crash and burn because they couldn't cope with the human side of business. Meanwhile, average performers with high emotional intelligence keep climbing the ladder.
What absolutely frustrates me: firms still hire based on academic credentials first, emotional intelligence second. Totally stuffed approach.
The Real World Reality
A few weeks back, I watched a division manager at a significant business completely sabotage a essential client presentation. Not because of bad numbers. Because they couldn't sense the client's concerns.
The client was clearly uncomfortable about money concerns. Instead of acknowledging this emotional undercurrent, our team head kept driving home technical specifications. Disaster.
Smart companies like Atlassian and Canva have cracked the code. They emphasise emotional intelligence in their hiring process. Evidence is everywhere.
The Four Pillars That Actually Matter
Self-Awareness
Most people operate on automatic. They don't comprehend how their emotions influence their decision-making.
Here's the truth: A few years back, I was absolutely unaware to my own emotional triggers. High demands made me snappy. Took honest conversations from my team to open my eyes.
Social Awareness
Here's where lots of smart people fall down. They can understand spreadsheets but can't spot when their boss is having a rough day.
Just quietly, about two-thirds of professional disputes could be avoided if people just tuned into body language.
Self-Management
Having the skill to maintain composure under pressure. Not suppressing emotions, but managing them constructively.
Watched firsthand high-level bosses fall apart completely during board meetings. Future damaging. Meanwhile, people-smart individuals use challenges as fuel.
Relationship Management
This separates competent supervisors from exceptional leaders. Establishing rapport, resolving disputes, getting the best from others.
Companies like Woolworths invest heavily into building these skills in their leadership teams. Wise investment.
The Uncomfortable Truth
Hard skills get you hired. Emotional intelligence gets you advanced. Simple as that.
Don't get me wrong that hard skills doesn't matter. Essential foundation. But once you reach management positions, it's all about relationships.
Here's the reality: What percentage of your daily challenges are purely technical? Maybe 20%. The rest is relationship challenges: dealing with emotions, creating alignment, inspiring performance.
The Australian Advantage
We Aussies have some natural advantages when it comes to emotional intelligence. Our directness can be valuable in corporate environments. We don't play political games.
But this creates problems: sometimes our bluntness can seem like emotional blindness. Learning to soften the message without compromising honesty is vital.
Darwin companies I've worked with often struggle with this middle ground. Overly blunt and you alienate people. Overly diplomatic and nothing gets done.
Where Most People Get It Wrong
Major error I see: thinking emotional intelligence is soft skills. Total misconception. It's measurable results.
Businesses with people-smart management show improved profitability. Studies indicate results get better by around a quarter when emotional intelligence improve.
Another common error: confusing emotional intelligence with people pleasing. Absolute rubbish. Often emotional intelligence means confronting issues head-on. But doing it with awareness.
The Action Plan
Stop making excuses. Should you be finding difficulty in relationships, it's not because other people is the problem. It's because your EQ needs development.
Begin by reality check. Ask for feedback from trusted colleagues. Skip the excuses. Just take it in.
Next, work on understanding other people's emotions. Observe body language. How are they really saying?
Bottom line: EQ is developable. Different from IQ, which is pretty static, emotional intelligence develops with conscious development.
Companies that master this will win. Companies that miss this will fail.
Your choice.
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