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Building Stronger Relationships Through Emotional Intelligence Education
Emotional Intelligence The Million-Dollar Skill Nobody Teaches in Business School
Twenty-three years managing professional development around this country, and I've learned something that will shock many executives.
The ability that distinguishes truly successful professionals from everyone else has nothing to do with academic qualifications. It's emotional intelligence. And the majority of organisations entirely miss it.
Sounds like touchy-feely rubbish? Keep reading.
The Data That Changed My Perspective
Working with a Fortune 500 company in Brisbane recently, I ran thorough investigation of their top 100 account managers.
Findings completely surprised me. The correlation between industry expertise and business results? Weak. Only 15%.
Connection between EQ assessments and bottom-line performance? Massive. Over most of the variance.
Most successful people repeatedly showed four key emotional intelligence capabilities that set apart them from typical employees.
Capability One: Self-Regulation Under Pressure
Top-performing account managers avoid lose their cool when things go wrong. They handle disappointment efficiently and stay focused.
I watched this particular rep fail to secure major deal because of budget cuts entirely outside of their control. Rather than getting upset about bad luck, they immediately started identifying new opportunities in adjacent sectors.
Self-control isn't about hiding emotions. It's about managing them constructively. Converting setbacks as energy rather than barriers.
The Million-Dollar Skills Breakdown
Based on studying hundreds of successful individuals, I've identified the specific emotional intelligence abilities that generate greatest revenue increase:
Conflict Navigation - Worth approximately $47,000 per year in increased revenue
Stakeholder Influence - Generating approximately substantial value annually in additional income
Team Dynamics - Generating approximately major value each year in increased earnings
Client Psychology - Generating approximately $150K annually in extra earnings
These figures don't represent theoretical projections. They're derived from real results from clients I've consulted for.
The Future Belongs To EQ
Artificial intelligence will manage data analysis. Automation will handle standard procedures. What technology cannot substitute for? Human connection.
Workers who succeed in the future will be those who excel at emotional intelligence of business.
Businesses that understand this truth today will gain substantial competitive advantages.
Those that don't? They're going to struggle.
Your decision.
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Website: http://www.johngoodpasture.com/2011/01/emotional-projects.html?m=1
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