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Building Stronger Relationships Through Emotional Intelligence Education
How Emotional Intelligence Turned My Failing Team Into Million-Dollar Performers
Five years ago, I was managing least successful department in a major communications business. Performance objectives? Never achieved. Group dynamics? Rock bottom.
That's when I learned about something that totally changed everything. This wasn't better systems. Not additional training. People skills.
Sounds overly basic? Bear with me.
The Disaster We Were Facing
Imagine: 8 business developers with impressive backgrounds. Academic achievements. Industry experience. Everything that ought to create excellent results.
Instead, we had:
- Monthly revenue shortfalls of 25-40%
- Relationship problems growing monthly
- Employees barely speaking
- Sick leave at record levels
The worst part? The bosses kept throwing more technical training at the problem. Technology upgrades. Professional development. Zero impact.
That's when I realised something fundamental: we weren't knowledge gaps. We had emotional intelligence challenges.
The Results Speak For Themselves
After six months of introducing emotional intelligence development:
Revenue Improvement: 47% increase in regular revenue
Client Satisfaction: Client issues fell by 68%. Good reviews grew markedly.
Team Dynamics: Absenteeism reduced by substantial amounts. Team collaboration enhanced significantly.
Individual Performance: Seven of the team members reached their 12-month goals for the initially in several years.
However, biggest improvement was attitudinal. People started assisting their colleagues. Offering opportunities. Cooperating on challenging accounts.
The Bottom Line
Emotional intelligence transformed beyond our group results. It changed personal prospects.
Several team members have now been moved up to senior administrative positions. Some have started their own profitable advisory practices. Each person links their success partly to EQ enhancement.
Key insight? Hard capabilities provide foundation. EQ determines how successfully you go.
It's the difference between typical achievement and outstanding performance.
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Website: https://www.eventzilla.net/e/emotional-intelligence-eq-training-2138804522
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